Welcome to Luxeorra! We are thrilled to have you here and appreciate your trust in us. To ensure a smooth and delightful shopping experience, we’ve crafted a shipping policy that prioritizes clarity and customer satisfaction.

Shipping Information

At Luxeorra, we believe in delivering luxury right to your doorstep. Here’s everything you need to know about our shipping process:

1. Shipping Rates:
We are pleased to inform you that Luxeorra offers FREE shipping on all orders in United Kingdom! No hidden fees, no surprises—just luxurious products delivered to you without extra costs.

2. Order Cut-Off Time:
Orders placed on business days (Monday to Friday) before 4 PM will be processed and shipped the same day. Orders placed after this cut-off time will be processed on the next business day.

3. Processing Time:
Once you place your order, our dedicated team works diligently to prepare your items for shipment. Please allow us 1-3 business days for processing. We’ll send you an email confirmation with tracking information as soon as your order is on its way!

4. Shipping Methods:
All United Kingdom orders are shipped via DHL, UPS, or USPS Express. You can expect your package via standard shipping, which typically takes 3-7 business days depending on your location.

5. Order Tracking:
We want you to stay informed every step of the way! Once your order has shipped, you’ll receive a tracking number via email. Use it to monitor your package’s journey until it reaches your doorstep.

6. Delivery Locations:
We proudly ship Luxeorra products worldwide!. If you have questions about international shipping, feel free to contact our customer service team.

7. Order Changes & Cancellations:
If you need to modify or cancel your order, please reach out to us within 24 hours of placing it. We’ll do our best to accommodate your request, but please note that once processing begins, changes may not be possible.

8. Missing or Damaged Items:
Your satisfaction is our top priority! If your order arrives damaged or if an item is missing, please contact us within 7 days of delivery. We’ll resolve the issue as quickly as possible, ensuring you’re happy with your Luxeorra experience.

9. Customer Support:
If you have any questions about your order or our shipping policy, our friendly customer support team is here to help! Reach out to us at support@luxeorra.com

For More Information:

Trade Name: Luxeorra
Support: 24/7 
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +44 7380 902129 
Business Mail: support@luxeorra.com
Business Address:  34A High Street, Wandsworth, London, United Kingdom