Thank You for Shopping with Us!

We appreciate your business and want you to be completely satisfied with your purchase. If you’re not entirely happy, we’re here to assist you.

How to Request a Refund:

Processing Time: Once we receive your return, we’ll inspect the item and inform you of your refund status. If approved, your refund will be processed back to your original payment method within 10 business days.

Note on Processing Times:
Processing times may vary depending on your bank or credit card provider.

Follow-Up:

If you haven’t received your refund within 15 business days after approval, please don’t hesitate to contact us at support@luxeorra.com. Provide your order number and any relevant details, and our team will be happy to assist you further.

Thank you for choosing Luxeorra! Your satisfaction is our priority, and we’re committed to ensuring a smooth refund process.

FOR MORE INFORMATION:

Trade Name: Luxeorra
Support: 24/7 
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +44 7380 902129 
Business Mail: support@luxeorra.com
Business Address:  34A High Street, Wandsworth, London, United Kingdom