At Luxeorra, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or make purchases.

1. Information We Collect

We gather various types of information when you visit our website or make a purchase:

Directly from You:

• Personal Information: This includes your name, email address, shipping and billing addresses, phone number, and payment details.
• Order Information: Details about your purchases, such as product types, quantities, and transaction dates.
• Device Information: Information about the device used to access our website, including IP address, browser type, and operating system.
• Usage Information: Data on how you navigate our website, including pages visited and time spent on each page.

Through Cookies: We automatically collect certain data about your interactions using cookies and similar technologies. This usage data may include device and browser information, IP address, and other interaction details.

From Third Parties: We may obtain information from third-party sources, including service providers and vendors who gather data on our behalf, such as:

• Companies supporting our website and services.
• Payment processors who handle your payment details.

Any information collected from third parties will be managed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies.

2. How We Use Your Information

We utilize your information for various purposes, including:

• Processing and fulfilling your orders.
• Communicating with you about your purchases and promotions.
• Enhancing our website’s functionality and user experience.
• Preventing fraud and ensuring the security of our services.
• Complying with legal obligations and resolving disputes.

3. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist with functions like payment processing and shipping.
• Legal Compliance: Disclosure when required by law or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

4. Your Rights

You have certain rights regarding your personal information, including the right to:

• Access, update, or correct your information.
• Object to the processing of your data.
• Request deletion of your information.
• Opt-out of marketing communications.

5. Cookies

We use cookies to enhance your experience on our site. For details about our cookie use related to our WordPress store, please visit https://wordpress.org/plugins/cookie-notice/. Cookies help us remember your preferences and analyze site usage. Most browsers accept cookies by default, but you can adjust your settings to remove or reject them. Keep in mind that disabling cookies may affect your experience and the functionality of certain features.

6. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Security

We implement reasonable measures to protect your information, but no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page, along with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@luxeorra.com

FOR MORE INFORMATION:

Trade Name: Luxeorra
Support: 24/7 
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +44 7380 902129 
Business Mail: support@luxeorra.com
Business Address:  34A High Street, Wandsworth, London, United Kingdom